Direct Assistance
Submit account verification documents, report transfer questions, or request corporate remittance details directly to our compliance office.
Instant Guidance
Common help topics
Quick answers for managing your account and sending funds back home.
Payout delivery speeds
Account verification caps
App family chat setup
Direct transfers to GCash, Maya, and Philippine bank accounts arrive instantly across all European time zones.
Verify your EU identity document in the app to increase your monthly send limits up to European regulatory standards.
Invite your relatives in the Philippines so they can send bilateral money requests and chat with you directly in one place.
Ready to send padala?
Get the PinaRemit app for zero-fee transfers and real-time conversion rates.